/ SERVICES / UX AUDIT

Find what’s losing you users before you redesign.

Find what’s losing you users before you redesign.

A senior-led UX Audit of your product’s key journeys. You get a prioritised list of what to fix, why it matters and what to do next — so the next change is the right one.

For SaaS, mobile apps and web products · Fixed scope, agreed upfront

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01 — SIGNALS

Sound familiar?

If two or more of these are true, an audit may be more valuable than another round of features.

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01

People get stuck early

The first steps ask too much before the value is clear.

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01

People get stuck early

The first steps ask too much before the value is clear.

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02

Key journeys feel fragmented

A simple task moves through too many disconnected screens.

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02

Key journeys feel fragmented

A simple task moves through too many disconnected screens.

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03

Navigation needs explaining

People stop to work out where to go next.

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03

Navigation needs explaining

People stop to work out where to go next.

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04

The interface feels inconsistent

Similar actions look or behave differently across the app.

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04

The interface feels inconsistent

Similar actions look or behave differently across the app.

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05

No clear priority for changes

Plenty of ideas, no shared view of what matters first.

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05

No clear priority for changes

Plenty of ideas, no shared view of what matters first.

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06

The prototype needs a second look

Screens exist, but the experience still raises questions.

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06

The prototype needs a second look

Screens exist, but the experience still raises questions.

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02 — WHAT WE REVIEW

Illustrative five-step journey map placeholder, not client work

What we examine during a UX Audit

We map your key journey screen by screen, then review the experience through six lenses.

01

First-use experience

What the opening steps ask before the value becomes clear.

02

Navigation

How people find their way and understand where to go next.

03

Core journeys

How the main tasks connect from starting point to completion.

04

Content clarity

Whether labels, instructions and messages support the decision at hand.

05

Interface consistency

How repeated controls and patterns hold up across the product.

06

Recovery & feedback

What people understand when an action succeeds, fails or needs another step.

01

First-use experience

What the opening steps ask before the value becomes clear.

02

Navigation

How people find their way and understand where to go next.

03

Core journeys

How the main tasks connect from starting point to completion.

04

Content clarity

Whether labels, instructions and messages support the decision at hand.

05

Interface consistency

How repeated controls and patterns hold up across the product.

06

Recovery & feedback

What people understand when an action succeeds, fails or needs another step.

01

First-use experience

What the opening steps ask before the value becomes clear.

02

Navigation

How people find their way and understand where to go next.

03

Core journeys

How the main tasks connect from starting point to completion.

04

Content clarity

Whether labels, instructions and messages support the decision at hand.

05

Interface consistency

How repeated controls and patterns hold up across the product.

06

Recovery & feedback

What people understand when an action succeeds, fails or needs another step.

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03 — WHAT YOU GET

Not a list of opinions. A plan you can act on.

Not a list of opinions. A plan you can act on.

You’ll get clear findings, real examples and a practical plan — so your team knows what to fix and what to do next.

You’ll get clear findings, real examples and a practical plan — so your team knows what to fix and what to do next.

Temporary image placeholder for annotated screens; replace with approved audit material

A

Annotated screens

Your real screens marked up, so designers and developers see each issue in context.

Temporary image placeholder for the priority map; replace with approved audit material

B

Priority map

Every finding is placed by impact and effort, so you can focus on what matters first.

Temporary image placeholder for the audit report; replace with approved audit material

C

Audit report

A structured document with findings, evidence and concrete next steps.

Temporary image placeholder for the action roadmap; replace with approved audit material

D

Action roadmap

A clear plan for what to fix now, what’s next and what can wait.

Temporary image placeholder for the walkthrough call; replace with approved audit material

E

Walkthrough call

We present the findings to your team and agree on the next steps together.

Temporary image placeholder for annotated screens; replace with approved audit material

A

Annotated screens

Your real screens marked up, so designers and developers see each issue in context.

Temporary image placeholder for the priority map; replace with approved audit material

B

Priority map

Every finding is placed by impact and effort, so you can focus on what matters first.

Temporary image placeholder for the audit report; replace with approved audit material

C

Audit report

A structured document with findings, evidence and concrete next steps.

Temporary image placeholder for the action roadmap; replace with approved audit material

D

Action roadmap

A clear plan for what to fix now, what’s next and what can wait.

Temporary image placeholder for the walkthrough call; replace with approved audit material

E

Walkthrough call

We present the findings to your team and agree on the next steps together.

Temporary image placeholder for annotated screens; replace with approved audit material

A

Annotated screens

Your real screens marked up, so designers and developers see each issue in context.

Temporary image placeholder for the priority map; replace with approved audit material

B

Priority map

Every finding is placed by impact and effort, so you can focus on what matters first.

Temporary image placeholder for the audit report; replace with approved audit material

C

Audit report

A structured document with findings, evidence and concrete next steps.

Temporary image placeholder for the action roadmap; replace with approved audit material

D

Action roadmap

A clear plan for what to fix now, what’s next and what can wait.

Temporary image placeholder for the walkthrough call; replace with approved audit material

E

Walkthrough call

We present the findings to your team and agree on the next steps together.

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04 — HOW IT WORKS

From first question to next decision.

STEP

KICK-OFF

REVIEW

DELIVERY

01

Align

Product context and the decision to support.

02

Focus

Agree journeys and questions to cover.

03

Review

Walk the journeys, separate evidence from assumptions.

04

Discuss

Walk your team through findings.

05

Decide

Fix, test, or redesign based on the findings.

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05 — WAYS TO START

Two ways to move forward.

READY FOR A DEEPER REVIEW?

UX Audit

Request a tailored audit proposal based on your product and goals.

We’ll review your request and get back to you with the next step.

NOT SURE WHERE TO START?

30 MIN

Free Product Diagnosis

Free Product Diagnosis

A focused conversation with our founder, Ivan Anisimov, about your product, its challenges, and what to do next.

A focused conversation with our founder, Ivan Anisimov, about your product, its challenges, and what to do next.

Discuss your biggest product challenge

Discuss your biggest product challenge

Get an expert perspective on what’s working and what’s not

Get an expert perspective on what’s working and what’s not

A clear summary of next steps within 24 hours

A clear summary of next steps within 24 hours

Free · 30 minutes · With Grona’s founder

Free · 30 minutes · With Grona’s founder

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COMMON QUESTIONS

A little more clarity.

Draft answers for owner review. Scope and delivery details remain subject to agreement.

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RELATED THINKING

Keep the right questions in view.

/ 06 — LET’S TALK

Know what to fix before you redesign.

A focused 30-minute conversation to understand what’s holding your product back — and what to do next.

Free

30 minutes

With Grona’s founder

Grona

Product design for ambitious founders and growing businesses

Get our weekly digest of mobile industry news — made for founders.

© 2026 All rights reserved

Grona

Product design for ambitious founders and growing businesses

Get our weekly digest of mobile industry news — made for founders.

© 2026 All rights reserved

Grona

Product design for ambitious founders and growing businesses

Get our weekly digest of mobile industry news — made for founders.

© 2026 All rights reserved